Development of policy plans for new hospital strategy

02 mai 2019

The Sint-Dimpna Hospital in Geel wants to distinguish itself in the region with its care offerings. Hict assists in this by translating general strategic goals into concrete policy plans per hospital department

Project Highlights

  • Customer: Ziekenhuis Geel
  • Main Goal: Active policy plan with ownership by hospital department
  • Main Result: Structured policy plan with integrated dashboard overview


A dimpna

Hict's approach was very interactive. The daily follow-up was done in close cooperation between an internal project group and an external group. This approach made it possible to maximise the involvement of a wider group in order to be able to interpret and validate the strategic elements.

All results were validated with hospital management.

  • A clearly defined role in the context of the "Zuider-Kempen" network
  • A focus on acute care and basic care
  • A clear definition of the main axes in relation to acute care
  • A balanced scorecard at hospital level and per service


  • Concrete strategic approach
  • Strategic plans for each medical discipline
  • List of key performance indicators
  • Balanced scorecard at hospital level and per service