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Nurse call Solutions

Processen
12 augustus 2019

The goal of this project was to improve the learning process of nurses who use the Televic Nurse Call Solution.

Project Highlights

  • Customer: Televic
  • Main Goal: Improve the learning process of nurses who use Televic Nurse Call Solution
  • Main Results: Reducing errors in using nurse call, more complete use of the system features
T ELEVIC case

Approach

  • Organised in close collaboration with Televic project leads for ideal training moments
  • Working with several hands-on easy-to-use leaflets
  • Hands-on training formats
  • Building out e-learning environment for repetitive training
  • Focus on customer satisfaction and reducing errors

Results

  • Reducing handling errors in using nurse call
  • More complete use of the system features by nursing staff