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Nurse call Solutions

Processes

12 august 2019

The goal of this project was to improve the learning process of nurses who use the Televic Nurse Call Solution.

Project Highlights

Customer: Televic
Main Goal: Improve the learning process of nurses who use Televic Nurse Call Solution
Main Results: Reducing errors in using nurse call, more complete use of the system features

Approach

Organised in close collaboration with Televic project leads for ideal training moments
Working with several hands-on easy-to-use leaflets
Hands-on training formats
Building out e-learning environment for repetitive training
Focus on customer satisfaction and reducing errors

Results

Reducing handling errors in using nurse call
More complete use of the system features by nursing staff