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Change Management & Process improvement

Processus
12 août 2019

This project was divided into two separate phases. The first phase focussed on an analysis of the current workflow, while the second phase focussed on process improvement

Expertise: Change management, Process Improvement

Project Highlights

  • Customer: AGFA Healthcare
  • Main Goal: Change management in transition to a new planning tool
  • Main Results: Concrete process improvements supported by the new planning tool

Approach

A GFA1

Workflow Analysis

  • Describing current workflows for planning & scheduling of multisite ressources
  • Organising and facilitating meetings with all stakeholders (board, management, end-users)

Process Improvement

  • Focus on optimising the different processes
    • Organisational
    • Application & configuration of supporting tools (ICT)
      • Support & preparation of Agfa Healthcare products towards successful implementation

Results

  • Close and direct stakeholder management
  • Concrete process improvements supported by the new planning tool