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Change Management & Process improvement

Processen

12 augustus 2019

This project was divided into two separate phases. The first phase focussed on an analysis of the current workflow, while the second phase focussed on process improvement

Expertise: Change management, Process Improvement

Project Highlights

Customer: AGFA Healthcare
Main Goal: Change management in transition to a new planning tool
Main Results: Concrete process improvements supported by the new planning tool

Approach

Workflow Analysis

Describing current workflows for planning & scheduling of multisite ressources
Organising and facilitating meetings with all stakeholders (board, management, end-users)

Process Improvement

Focus on optimising the different processes
- Organisational
- Application & configuration of supporting tools (ICT)
  - Support & preparation of Agfa Healthcare products towards successful implementation

Results

Close and direct stakeholder management
Concrete process improvements supported by the new planning tool