Audits focussing on interprofessional relations

Themes: conflict, crisis, and people management / mediation

We developed specific expertise in conducting in-depth audits and guiding healthcare organizations in improving team dynamics and interprofessional collaboration. Our specialized audit team combines extensive experience in clinical leadership, team dynamics, and change management with a flexible and secure approach:

Experienced professionals

Our independent consultants have years of hands-on experience in hospitals and a deep understanding of the unique dynamics within healthcare organizations. With additional expertise in mediation, conflict resolution techniques, and interpersonal conflict management, they provide an effective and tailored approach.

Tandem approach

Through a dual-audit conducted by a physician and a nurse—both with deep-rooted experience in medical practice and expertise in clinical leadership—we bring complementary perspectives together. This dynamic combination enhances guidance and support, offering direct practical applications and effective solutions.

Confidentiality and independence

We ensure a safe environment for all involved and guarantee anonymous and reliable analyses to foster openness and honesty.

Tailor-made solutions

Every improvement plan is customized to meet the specific needs of the organization, focusing on sustainable results. Depending on the case, additional expertise from financial or facility management may be incorporated.

Our approach

Assessment and analysis

We conduct thorough audits to identify strengths and challenges in collaboration, communication, and team dynamics, using both qualitative and quantitative data to detect trends and problem areas.

Recommendations and improvement plans

We create concrete impact analyses and action plans based on audit results.

We provide recommendations to reduce conflicts, enhance collaboration, and improve healthcare quality.

Realising impact

We actively support the implementation of improvement plans and monitor progress during change processes. We facilitate interprofessional collaboration and establish sustainable agreements between healthcare professionals, even across hospital networks.

An improved team dynamic and communication lead to better collaboration, which reduces conflicts and increases motivation. This results in higher quality of care, as the work atmosphere and patient care improve thanks to optimized collaboration and work processes. Additionally, a constructive work environment contributes to cost savings by reducing staff turnover and absenteeism, which enhances efficiency and continuity.